Home / For Granddaughter - S925 Always Keep Me in Your Heart for You are Always in Mine Two hearts Infinity Necklace

For Granddaughter - S925 Always Keep Me in Your Heart for You are Always in Mine Two hearts Infinity Necklace

$39.90 USD

Packing

Free Packing

Gift Packing

Christmas Packing

Quantity

Free Shipping Worldwide Over $35+

Premium Materials With A Fair Price

Credit Card, Paypal, Apple Pay

30-Day Money Back Guarantee

DESCRIPTION

To my Granddaughter,
Someday when the pages of my life end,
I know that you will be one of the most beautiful chapters
Always keep me in your heart
for you are always in mine.
Nothing and nobody, not even time will ever change that.
Grandmother and Granddaughter
Forever Linked Together

SPECIFICATIONS

Chain length: 45cm to 50cm (17.72in-19.69in)
Not Allergic: Made of S925 sterling silver
Non-tarnish: Platinum plating
Hand-Picked: AAA cubic zirconia

OUR GUARANTEE

Tracking number for every order
90-day money-back guarantee
No hidden fees!
24/7 assistance support@37jewelry.com

WHAT'S IN THE BOX

1*For Granddaughter - S925 Always Keep Me in Your Heart for You are Always in Mine heart Infinity Necklace
1*Full-designed gift card

1*Silver polishing cloth
1*Free box

30-day Money Back Guarantee

Returns & Exchanges

We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.

1. Please contact Customer Service via support@37bracelet.com, indicating the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated.

2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.

3. Drop off your package at the local post office.

4. You'll get your refund in 5 business days after we receive your package. We'll issue the refund to your payment account. And you will receive a confirmation email.

Please include a slip with your Order ID number, full name and reason for return inside the return package.

Return Conditions

1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery.

2. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.

3. Items with non-returnable marks and free gifts cannot be returned.

4. We do not accept returned items that have been sent back without proper returns requests.

5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost. No extra cost.

6. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-37Bracelet products .

Note: The original shipping fee and Shipping Guarantee are non-refundable.

Return Address

If you wish to return the items to the nearest return address, please contact us via support@37bracelet.com, our customer service representative will get back to you within 24 hours.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Note: Due to large quantities of shipments on Holiday, there will be a one-week delay in the return process. Please be patient and we apologize for the inconvenience.

Shipping Information

Processing Time

After your payment is authorized and verified, orders will be processed within 3 business days of ordering and be shipped the next day after the processing day.

Shipping Time

Standard Shipping (12-18 business days) : $6.99 or free when order over $35
Express Shipping (7-12 business days) : $9.99 or free when order over $80
VIP Shipping (3-7 business days) : $35 or free when order over $130.

Delivery Claims

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 10 days to file a claim.

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

37°bracelet does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Out of Stock Items

If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

Reserved Rights Regarding Shipping

While we will make every effort to accommodate your shipping and billing preferences, 37°bracelet reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

Additionally, 37°bracelet reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

An irregular or excessive returns history indicative of “wardrobing;”
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
Potential fraudulent or criminal activity.

Similarly, 37°bracelet reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.

Still have questions? Please feel free to contact us via support@37bracelet.com

FAQs

ABOUT ORDER

We are improving our delivery process to make your packages even safer, so there may be a 2-3 day delay in processing your orders.

How do I change or cancel my order?

We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot cancel or change an order once it has been placed, you are welcome to return your items in accordance with our Easy Returns Policy once your order has been delivered to you.

How can I track my order?

If this is the first time tracking your order and you see a tracking number that says "Pending", please wait a little while and refresh it.

I placed an order, but never recived a confirmation email.

If you do not receive an email from 37°Bracelet within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address on file might be spelled incorrectly.

To check your orders, please contact our Customer Care team via the support@37bracelet.com

When can I begin tracking my order?

Please refer to our full Shipping Policy for current processing times and available shipping methods. Note: In-transit times are separate from processing times and are subject to change during the holiday season.

In some cases, we may run out of popular items while processing your order. When this happens, our hottest items typically restock within 3 business days. Rather than canceling your order, it will be held until the item is back in stock and your order is fulfilled! If this happens to you, our Customer Care Team will send you an email notifying you of the delay.

For orders containing multiple out-of-stock items, these items will be refunded back to the original form of payment (minus any applicable discount codes used on the order), allowing us to process and ship the rest of your order as quickly as possible!

Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.

My tracking has not updated for a while, what is wrong?

If your order takes longer than 1-3 weeks, it usually it means that the package(s) was randomly selected by the customs office to be inspected. This means they will have to open the package, inspect it, seal it back up and send back on its way to you.

Please be patient for a little longer and understand that we are doing our very best to rush your orders for you.

Please also understand that if the package is in customs, we cannot call to rush them since the customs office is a government entity and it is there to protect your country. We are not in any way affiliated with any shipping companies, thus please direct all questions concerning your package delivery, change of address, mail forwarding, to your local postal office.

What if my order lost in transit?

Rest assure, all our orders are protected by our Order Insurance. If your order does not arrive to you or gets lost in transit, we can certainly issue a full refund for your purchase, resend the item to you, or issue you a store credit.

Why was my order cancelled?

There are several reasons why your order may have been cancelled:

1. The item(s) sold out.

2. There is a delay in replenishment for your item(s).

3. We are unable to verify your billing information and/or your billing address does not match the credit card on file for the order.If the billing address stated on the order does not match with what the credit card issuer or bank has on file, please contact your credit card issuer or bank to verify that the billing information is correct. Once updated, you may create a new order using the correct billing address.

Note: If your order is cancelled for any of the reasons above, you will receive an email confirming your order’s cancellation. The full amount of the order will be refunded back to the original form of payment used. Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.

RETURN & REFUND

How do I recive my full refund?

We will offer a full refund for all returnable item, excluding shipping fee. Coupon codes will not be refunded as monetary value.

How can I return items?

You may check out our Return Policy first, then please contact our Customer Service about which items you want to return.

Note: Item ID is needed, so that our agent can process your return request and offer the nearest return address to you.

Can I exchange?

We accept return for refund or exchange within 30 days after delivery. Please make sure items are in good condition and original packing.

Please note that exchange will need more days than processing a new order. Since it will be quicker for you to place a new order directly, we suggest you return for refund. Please contact our Customer Service for further help.

What is my status of refund?

Most returns can be processed within 5 business days after we receive your package. Considering 5-7 days for delivery, we may need 12-17 days to confirm your refund.

If you have chosen the refund to your credit card, the whole process may need 7-14 business days as you card bank need to process the refund to you. Please understand that we need to refund to your card bank first within 48 hours. But your card bank may need 7-14 business days to transfer the money to your card account. We can't control the processing speed of your card bank. Please ask the card bank for detailed information.

We apologize genuinely for the inconvenience caused and thanks for your kind understanding.

PAYMENT

Is it safe to use my credit card on 37°Bracelet

Yes, the data is transmitted SSL-encrypted. For payments with Visa and Mastercard only SET transactions (secure electronic transactions) are accepted. After verifying that the card is included in the SET system, the system will contact the card-issuing bank to enable the buyer to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled.

What should I do if there are two of the same charge from 1BoxBolt on my bank statement?

The first text message may have been the bank's authorization message, you have not been charged. Please verify your bank card's remaining balance. If you notice that your first order has been double charged, please provide the following information to customer service and we will investigate the issue.

For card transactions, please provide us your payment amount, payment currency, date of charge, the first 6 digits and last 4 digits of your card, a screenshot of the transaction details.

For PayPal transactions, please provide us a PayPal transaction ID. You could also contact PayPal to get the transaction ID

Why does my PayPal order appear as pending? How can I cancel my PayPal pending order?

PayPal orders using an e-check method of payment will appear as pending. E-check payments are not directly linked to your PayPal account. PayPal must go to your bank to request the funds; therefore, it will take longer.

Contact your bank to verify this case or we can help to cancel your order only when the status turned to completed.

PRODUCT & STOCK

Do you restock sold out items?

If an item is marked as "Sold Out", we suggest you check the site frequently in the next two weeks in case it restocks. However, if it does not restock within few weeks, it is likely to be removed from our online store.